Last reviewed: 4 June 2021



Inputs are fields that allow people to enter information.


Use an input that is appropriate for the amount of information someone needs to enter. Do not make it too long or too short. Too long and it might intimidate or confuse, too short and it might frustrate.

We’ve used our foundations to design inputs. For consistency across Co-op products and services, do not change the styling of the input.

Go to our foundations.


Inputs must have a label that tells people what information to enter. Space form fields evenly and close to their associated label.

The label must be short and make it clear what information you’re asking for.

Hint text

You can add optional hint text to help people understand the information they need to enter.

For example, a password field might have the hint text ‘Use at least 8 characters with a mixture of uppercase, lowercase, numbers, and special characters'.

Placeholder text

Placeholder text is text inside an input that disappears when someone selects that input.

Do not use placeholder text. It can be hard for people to remember what it said.

Error messages

Give error messages after the user submits the form. Do not give them as someone is entering information into each input. This can cause stress and frustration.

Error messages should appear above the relevant input. This means they are read out by assistive technology in an order that makes sense.

Focus ring

The focus ring appears as a purple outline around any object, including inputs, when someone selects it.

Do not remove the focus ring. Some people who use assistive technology need it to navigate our products and services.



As it appears on your passport

Input with hint text.

Enter your full name

Input with error message.

As it appears on your passport

Enter your full name

Input with hint text and error message.

Changelog for this page

Date Notes
4 June 2021 First version of page published

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