About the Experience Library

Here you'll find information on what our Experience Library is, what we’re working on and what we’re planning to work on.

What our Experience Library is for

Our customers expect Co-op products and services to be:

  • reliable
  • easy to use
  • trustworthy

We’ve got to meet that expectation - and, if we can, exceed it too.

Our Experience Library is here to help us create accessible customer experiences that:

  • feel consistent
  • look good
  • work well for everyone

We’re making the Experience Library a place where you’ll be able to find clear and comprehensive guidelines around how we create, communicate and design at Co-op.

This should mean more of our colleagues can do their best work, more quickly and easily than before. That saves Co-op time and money.

And being able to create better, more consistent experiences for our customers should mean they always get what they need from us. So they’ll continue to choose Co-op.

What you can expect from the Experience Library

The Experience Foundations team began working on the Experience Library in April 2021.

It's a work in progress so you’ll find some things are missing at the moment.

We’ll keep updating the website with new content.

On this page, you’ll find information on what we’re working on now and what we’re planning to work on in the future. We decide what to work on and in what order based on user needs and research.

If you can’t find the information you were looking for in the Experience Library, try our support channel on Slack (#experience-library-support). Co-op Digital colleagues only.

What we’re working on now

  • Adding content to the Components and Patterns sections
  • Conducting research to test our initial designs
  • Creating and adding content to a content guidelines section
  • Working toward replacing the design system with this website by the end of September 2021
  • Working with the Digital skills team to add content about Digital ways of working

What we’re planning to work on in the future

  • Significantly expanding the Components and patterns section
  • Creating and adding content to a Getting Started section
  • Creating design tokens that developers can use in Storybook and adding the relevant links to the Experience Library

Get support

Co-op Digital colleagues can get support in our dedicated Slack channel:


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